Rating of real estate insurance companies. Press releases

24.05.2022

The number of insurance companies in Russia is increasing every year. In order to minimize the risks and choose the right firm, a rating system was introduced.

How are insurance companies valued?

The reliability rating of insurance companies allows customers to contact trusted organizations. It reflects the performance of insurance companies. To receive a rating, the policyholder must meet the requirements.

Criteria for evaluation:

the amount of capital;
reliability;
the amount of insurance payments;
the amount of premiums collected;
customer reviews.

In Russia, intermediate lists of companies that are the most reliable in terms of payments are being created. Experts evaluate the company according to the following criteria:

authorized capital;
duration of operation on the market;
availability of bonuses, preferential programs for clients;
reviews faced with an insured event.

Data analysis allows you to assess the responsibility of the insurance company to customers. A rating of the reliability of payments by specialized agencies is compiled. In its formation, the opinion of consumers is taken into account.

Reliability rating of insurance companies

The reliability indicator of insurance companies is important and widespread in Russia. Firms are interested in obtaining the above status. It depends on the number of their customers and income. The rating system is a motivator for insurance companies to perform better.

Company analysis algorithm for determining the degree of reliability:

collection of information. The representative of the insurance agency leaves his data, work reports, audit report;
an interview is taken with a top manager;
the information received is analyzed;
the rating is determined and officially published.

If the policyholder does not agree with the assigned rating, he has the right to file an appeal.

It is noteworthy that when reviewing the rating of Russia's oldest insurer, RAEX analysts raised it by two points at once - thereby appreciating the efforts of the Rosgosstrakh management and team aimed at reducing losses, diversifying assets and improving financial performance. "The company has carried out significant work to reduce the loss ratio in the main areas of activity and the portfolio as a whole, which had a positive impact on the increase in the rating level," the conclusion says. rating agency. According to the agency’s conclusion, as of December 31, 2018, Rosgosstrakh’s own funds increased by 19.7% compared to a year earlier. The actual size of the solvency margin significantly - 2.6 times - exceeds normative value. These indicators are assessed positively by RAEX analysts, as well as the level of strategic support and risk management of the company.

The agency notes "the presence in the company of collegiate bodies whose functions include risk management, as well as a separate division responsible for risk management."

As before, the high diversification of Rosgosstrakh's activities both by types of insurance and geographically has a positive impact on the rating - the company is represented in 82 regions. The agency corps remains the key sales channel - the company received 43.7% of the collected insurance premium through the network of insurance agents.

“The second rating increase in six months financial reliability and two positions at once - this is a very clear confirmation that our company has significantly strengthened and is confidently restoring its position in the market, - emphasizes Nikolaus Frei, General Director of PJSC IC Rosgosstrakh. - We have already passed the stage of business transformation and entered the growth trajectory. I am sure that a higher rating for our policyholders will be additional confirmation that they have made the right choice. For potential customers - another evidence of our reliability. And for all state insurers, it is an important incentive to increase work efficiency and improve customer service.”

S&P Global Ratings

AM Best

Explaining the positive rating given to Rosgosstrakh, the oldest and most famous insurance company in Russia, AM Best analysts note a whole range of factors that they took into account. This is, in particular, the successful implementation of the anti-crisis program to reduce the loss ratio in OSAGO, which has consistently exceeded 100% over the past three years, diversification insurance portfolio and clearing the balance sheet of distressed assets.

“The implementation of these measures allowed the company, after three unprofitable years, to receive, according to preliminary data, the first annual profit in the amount of more than 6 billion rubles,” he noted in this regard. CEO PJSC IC "Rosgosstrakh" Nikolaus Fry.

The assigned ratings mean that AM Best considers Rosgosstrakh's balance sheet to be quite strong and stable. Analysts, among other things, took into account the conservatism of the investment portfolio, which has changed significantly over the past two years in terms of quality and diversification, including a reduction in the share of investments in related parties.

“The asset structure fully complies with the requirements of the regulator,” Nikolaus Fry confirmed. The agency also draws attention to the fact that the company's connection with the Bank of Russia through the parent structure of Otkritie Bank can have a positive impact on the company's stability.

The agency positively assesses the presence of a strategic development plan for Rosgosstrakh: “After three years of declining business volumes, the company plans significant growth in 2019-2021, expecting to achieve a market share of 14% in the non-life insurance segment. In addition, the company has a plan for significant growth in the life insurance segment, based on the recently acquired specialized company for this purpose.

“We are pleased that one of the most authoritative rating agencies for the global insurance industry has positively assessed the latest achievements of our company,” said Nikolaus Fry. - And we believe that the implementation of strategic objectives, the consistent improvement of the company's business profile, fairly assessed by leading Russian and foreign analysts, will further strengthen our position in insurance market».

OSAGO - system compulsory insurance civil liability, designed to act as a guarantor of the protection of property and health of road users. The key difference between OSAGO and CASCO is the focus insurance policy on the health and transport of third parties, and not on your own, as in the case of CASCO, which, moreover, is carried out on a voluntary basis.

There are a lot of companies operating according to the OSAGO standard in the insurance market. A large proportion of such organizations have an extremely short life span - they appear, incur losses, go bankrupt and disappear, while being liable to customers in the event of insured event often remains unpaid.

So that you do not get burned on cooperation with unscrupulous insurers, we have prepared for you a rating of OSAGO insurance companies that you can trust unconditionally. This compilation will be useful to everyone - from experienced drivers who are running out of insurance policy to newcomers who are just planning to buy their first car.

Principles for compiling the rating of OSAGO insurers

The first thing you need to remember is that you can only cooperate with insurance companies that are members of the PCA (Russian Union of Motor Insurers). This is one of the basic guarantees that the organization is not a sharashka office. You can check this on the official website of the PCA, where there are lists that indicate the members of the association, as well as a selection of companies that have withdrawn or been excluded from the PCA, as a result of which they are not entitled to a full-fledged insurance activity.

Selecting the best among the companies of the PCA members is possible through profile studies of rating agencies (RA). These are private organizations that, guided by their own methods, annually compile reliability ratings of insurance companies. Interestingly, the request to evaluate their own activities initially comes from the insurers themselves - this is a paid service, and the analysis requires a huge amount of financial documents that the rating agency can only receive at the will of the UK.

An insurance company that has been assessed by a rating agency receives a certain reliability class. It testifies to the extent to which the organization is able to fulfill insurance obligations to customers and cover its financial expenses arising in the course of its activities. The reliability class is a serious indicator that should be trusted; even state authorities take it into account in the process of accreditation and regulation of the activities of the IC.

Class "A" - high reliability;
Class "B" - medium reliability;
Class "C" - low reliability;
Class "D" - the potential for technical default;
Class "E" - issued to companies that have declared their bankruptcy, lost their license for the right to insurance activities or liquidated organizations.

In the direction of organizations that have been assigned classes E and D, you should not even look - cooperation with them will not bring anything good. Of greatest interest are insurers with reliability class A, B and, with a stretch, C. Each of these classes is divided into 2 gradations, with one or two pluses that indicate the position of the insurer in its segment.

For example:

“A++” is the highest (exceptional) reliability rating that SC can get, “A+” is a very high reliability rating;
"B++" - acceptable, "B+" - sufficient, "B" - satisfactory reliability;
"С++" - low, "С+" - very low, "С" - unsatisfactory (pre-default) reliability.

The rating agency "Expert RA" analyzes the activities of the insurance company and issues a certificate of obtaining a certain class of reliability, which remains valid for one calendar year.

However, when studying ratings from expert agencies, it should be taken into account that the level of reliability of the insurance company in them is determined by analyzing the financial stability of the company, that is, based on how stable the insurer fulfills all its financial obligations in the long term. But this says nothing about the quality of his services and the approach to cooperation with clients.

In order to have complete information, along with official ratings, it makes sense to study customer reviews about the insurance company that interests you. Therefore, we have separately prepared for you a user rating of insurance companies 2017 OSAGO, which we managed to do after analyzing many specialized forums and Internet resources.

Reliability rating "Expert RA"

Above are the most popular OSAGO insurers among motorists, in addition to them, the A ++ rating is held by the following companies:

"Alliance";
"MAX";
"RosGosStrakh";
"SOGAZ";
"Agreement";
"UralSIB";
Energogarant.

"Helios";
"Zurich";
"ORANTA";
"MSK";
"ZHASO";
"Guta Insurance";
"Surgutneftegaz";
Liberty Insurance.

Any of these companies can be considered for acquiring an OSAGO policy without fear of tomorrow. it large organizations who have earned a good reputation and are doing everything to confirm it in practice.

Rossgosstrakh - the amount of payments for 2016 is 83,435,839 thousand rubles.
SOGAZ - 63,913,169 thousand rubles.
Ingosstrakh - 41,192,947 thousand rubles.
RESO-Garantia - 40,167,654 thousand rubles.
Alfa Insurance — 27,930,673 thousand rubles.
"Consent" - 23,613,700 thousand rubles.
« VTB Insurance"- 15,888,150 thousand rubles.
"Alliance" - 14,757,499 thousand rubles.
"Renaissance Insurance" - 13,032,376 thousand rubles.
Uralsib - 12,029,059 thousand rubles.

Rating of OSAGO insurance companies according to customer reviews

A survey of consumers of insurance companies' services was conducted at the end of last year on the IC-Ratings Internet resource, whose visitors determined the next rating of insurance companies in 2016.

Alpha Insurance.
"Aviva".
"Alliance".
VTB Insurance.
Guta Insurance.
Ingosstrakh.
ERGO Rus.
"Megaruss-D".
"National Insurance Group".
"Renaissance insurance".

If we compare the official ratings of the Expert RA agency and the opinion of customers, it becomes obvious that, according to their results, the companies Alfa Insurance and VSK have the best reputation, which we recommend for cooperation to all motorists. We hope that our rating of insurance companies 2017 OSAGO will be useful for you!

When compiling the ratings of insurance companies, the financial performance of insurers and the results of the popular vote are evaluated. Also, the frequency of litigation involving insurance companies and the loyalty of CASCO rules are taken into account.

Expert rating of insurance companies

The expert rating of insurance companies (or the reliability rating of insurance companies) is compiled on the basis of data from the reputable rating agency Expert RA. When determining the rating, the financial performance of insurers is assessed. According to the Expert RA classification, the following assessments are used:

The maximum level of reliability.
, , Very high level of reliability.
, , High level reliability.
, , Satisfactory level of reliability.
, , Satisfactory level of reliability.
, , Low level of reliability.
Very low level of reliability.
Unsatisfactory level of reliability.
Failure to fulfill obligations.
A temporary administration has been introduced.
Bankruptcy, license revocation, liquidation.

3 SC - assessment "Maximum level of reliability" (ruAAA): VTB Insurance, Ingosstrakh, SOGAZ.
10 SC - "Very high level of reliability" rating (ruAA+, ruAA, ruAA-): AIG, AlfaStrakhovanie, Alliance, VSK, MAKS, Renaissance Insurance, RESO-Garantia, Rosgosstrakh, RSHB-Insurance, Energogarant.
13 SK - "High level of reliability" rating (ruA+, ruA, ruA-): Absolut Insurance, D2 Insurance, Zetta Insurance, Liberty Insurance, Mafin, Medexpress, USC, PARI, Spassky Gates, Surgutneftegaz, Chulpan, ERGO, Yugoria.
10 SK - assessment of "Satisfactory level of reliability" (ruBBB+, ruBBB, ruBBB-, ruBB+, ruBB, ruBB-): ASKO-INSURANCE, Geopolis, EUROINS, Paritet-SK, POLIS-GARANT, Soglasiya, Sterkh, Insurance business group, Tinkoff Insurance, UralSib.
1 SC - "Low level of reliability" rating (ruB+, ruB, ruB-): Help.
1 SC - rating "Unsatisfactory level of reliability" (ruCC): VERNA.

A high rating (ruA- or higher) is the recognition of the company's reliability by the expert community. The described layout reflects the situation as of March 19, 2020.

People's rating of insurance companies

Policyholders evaluate a variety of non-obvious performance indicators of insurance companies. Among them, for example, the quality of services, the friendliness of the staff, the speed of service, the speed of processing the necessary documents, and so on. At the same time, a regional company can get a high rating, and a large insurance organization with an extensive branch network, on the contrary, “go into the red”.

The national rating of insurance companies has a number of features. Thus, policyholders are much more likely to share bad experiences, and there are more negative reviews than neutral or positive ones. In addition, reviews are not always objective. Sometimes messages with an overly emotional connotation are left by policyholders who themselves violated the terms of the contract and did not receive compensation as a result of their own actions.

Everyone can influence the formation of the national rating - for this it is enough to leave a review about the work of the insurance company.

Financial rating of insurance companies

The financial rating compares insurers based on statistical indicators. The financial rating is based on the official reporting of insurers, which is published quarterly by the Central Bank of Russia. Sales of insurance services to legal entities and individuals are taken into account.

The key assessed indicator is the level of payments. The payout rate shows the percentage of fees that the insurance company paid out in a year as an insurance claim. The optimal level of payments in the Russian market is approximately 55-65%.

If the percentage is too high (say, 75% or more), the insurance company does not adequately assess risks or significantly reduces sales. Both situations speak of potential financial problems for the insurer.

If the percentage is too low (say, 40% or less), the insurer is likely to save on payments. The company underestimates the amount of insurance indemnities or often refuses to pay for insured events. Indirectly confirming this hypothesis is the judicial rating of insurance companies. If a company "saves" on payouts, it's almost certain that it also has a high percentage of litigation in relation to claimed losses.

Judicial rating

The litigation rating evaluates how many litigations involving an insurance company account for one claimed insured event. Insurers do not always sue policyholders. Sometimes the opponents in court are two Insurance companies. Also, financiers are suing other subjects of law in non-insurance cases, for example, with landlords or government agencies.

However, practice shows that the lion's share of litigation falls on litigation with policyholders. That is why the judicial rating of insurers allows you to fairly accurately assess the likelihood of litigation when claiming an insured event.

Loyalty rating of insurance rules

The CASCO loyalty rating helps to understand how the company's voluntary car insurance rules take into account the interests of the car owner. The higher the loyalty of the rules, the lower the probability of occurrence controversial situations when settling a loss.